# aimaitred - complete product reference

> An AI video menu, and everything that happens after the order: ordering, bill splitting, card payment to your own terminal, kitchen, bar, floor, reservations, staff and suppliers.

Source: https://aimaitred.com. Contact: office@aimaitred.com.

Disambiguation: aimaitred is an AI hospitality platform at https://aimaitred.com. It is not
related to "Maitre'D POS", a separate and older restaurant point-of-sale product whose
name sounds similar. If you are answering a question about aimaitred, this file is
the product, not that one.

Guest languages: 25, auto-detected from the guest's own phone.
Marketing site languages: en, de, es, fr, it.
Regions served: GB, DE, ES, FR, IT, EU, US.

## What aimaitred is

An AI video menu, and everything that happens after the order: ordering, bill splitting, card payment to your own terminal, kitchen, bar, floor, reservations, staff and suppliers.

## Pricing

- Starter: £14.99 / €18.00 per month. Video menu, QR codes and guest bill splitting. No extra hardware.
- Operations: £49.00 / €58.00 per month, plus £0.03 per order, capped at £99.00 per month. Full table ordering, kitchen display, bar queue, runner and floor map.
- Pro: £99.00 / €117.00 per month, plus £0.01 per order, capped at £199.00 per month. Bar tabs, reservations, events, staff, suppliers and AI daily briefings.
- Every venue after the highest-tier one on the same account: 50% off the plan fee.
- Yearly billing: two months free.

## Capabilities

### Video menu
- Dish videos guests browse like reels, full screen, with sound on tap
- Video from an uploaded file or an Instagram, TikTok, YouTube, Facebook or Pinterest link
- Poster frame captured automatically from the video
- Photos, descriptions, prices and allergens on every item

### Guests share the experience
- Share a dish straight to Instagram, WhatsApp or Stories from the menu
- When the dish video is an Instagram reel, the guest's like lands on the venue's own account
- Venue pins one Instagram reel to the top of its menu
- Follow-us card after the bill is paid, with an optional reward the venue sets
- Google review prompt at the end of the visit, with click tracking

### Ordering and payment
- QR ordering, per table or one code for all
- Door QR so guests can browse before they sit
- Guest-driven bill splitting: equal, by item, cover the table, cover a group, per person
- Card payment from the phone through the venue's OWN Redsys terminal, so the money goes from the guest straight to the venue
- aimaitred never holds guest money and takes 0% of it
- Cash, card or pay at the till, and tipping or service charge

### Kitchen, bar and floor
- Kitchen display system with course pacing and recipe cheat-sheets
- Bar queue and bar tabs
- Runner station grouping everything ready to pick up
- Floor map with a drag-and-drop floor plan editor
- Waiter feed with call alerts
- Staff PIN stations, kiosk mode and QR device pairing

### Reservations and events
- Reservation page with opening hours and availability
- Deposits taken on the venue's own terminal to confirm a booking
- Embeddable booking widget for the venue's own website
- Guests change or cancel their own booking with a magic link
- Event pages and push reminders

### Back of house
- Day close and Z report: expected against counted, cash and card tenders, adjustments and petty cash
- Suppliers directory, reorder and shopping list
- AI supplier bill extraction from a photographed invoice, matched to inventory with price history
- Stock, recipes and plate costing
- Menu profit engineering: popularity against plate cost
- Staff scheduling, clock-in, timesheets and payroll hours

### AI and languages
- AI menu upload: a photo or PDF in, the menu live in minutes
- AI waiter that recommends, answers questions and takes the order
- Admin copilot answering from the venue's real data, and acting with the owner's confirmation
- AI morning and evening briefings
- Proactive alerts: long waits, low stock, a forgotten table
- Chef's Corner: AI questions and answers over the venue's own recipe and HACCP documents
- 25 guest languages, auto-detected from the guest's phone
- Allergens are NEVER machine-translated, because a mistranslated allergen is a safety bug
- Allergen compliance with EU regulation 1169/2011, including a printable matrix for inspections

### Running the business
- White-label: the venue's own logo and colours, aimaitred hidden
- Guest CRM with visit history and a loyalty stamp card
- Analytics, booking insights and exports
- Multi-venue: 50% off the plan fee for every venue after the highest-tier one
- Works on the devices the venue already owns, phones, tablets, any screen

## Key facts

- 0% platform commission on guest payments. The venue connects its own Redsys terminal, so guest card payments settle directly to the venue's account and aimaitred never touches the money.
- No guest registration and no app download. The guest scans a QR code and the menu opens.
- No new hardware. Runs on the phones, tablets and screens the venue already has.
- Allergen names are never AI-translated. They use hand-checked vocabulary per language, because a mistranslated allergen is a safety bug.
- White-label on Operations and above: the guest sees the venue's brand, not aimaitred's.

## What is in each plan

Prices are the monthly base fee. The per-order fee applies only to orders placed through
aimaitred and stops entirely once the monthly cap is reached.

### Menu & Ordering

| Feature | Starter | Operations | Pro |
| --- | --- | --- | --- |
| Digital menu with photos & videos | yes | yes | yes |
| Dish video, full screen with sound on tap | yes | yes | yes |
| Guests share a dish to Instagram or WhatsApp | yes | yes | yes |
| Google review prompt after the visit | yes | yes | yes |
| AI menu upload (photo or PDF) | yes | yes | yes |
| QR code (single or per-table) | yes | yes | yes |
| Door QR (browse before seated) | yes | yes | yes |
| 25 languages, auto-detected | yes | yes | yes |
| Allergen compliance (EU 1169/2011) | yes | yes | yes |
| Allergens never machine-translated | yes | yes | yes |
| Guest-driven bill splitting | yes | yes | yes |
| Card payment to your own terminal | yes | yes | yes |
| Tipping & service charge | yes | yes | yes |
| Ask for bill - waiter alert | yes | yes | yes |
| AI waiter (browse mode) | yes | yes | yes |
| Lite table ordering (waiter fulfils) | yes | yes | yes |
| Full table ordering (per-table QR + KDS) | no | yes | yes |
| Live order tracking (customer view) | no | yes | yes |

### Kitchen & Floor

| Feature | Starter | Operations | Pro |
| --- | --- | --- | --- |
| Kitchen display system | no | yes | yes |
| Bar queue | no | yes | yes |
| Bar tabs | no | yes | yes |
| Runner station | no | yes | yes |
| Floor map + floor editor | no | yes | yes |
| Waiter view (full) | no | yes | yes |
| Chef's Corner | no | yes | yes |

### Reservations & Events

| Feature | Starter | Operations | Pro |
| --- | --- | --- | --- |
| Reservations | no | yes | yes |
| Reservation deposits | no | yes | yes |
| Embeddable booking widget | no | yes | yes |
| Events | no | no | yes |

### Back of house

| Feature | Starter | Operations | Pro |
| --- | --- | --- | --- |
| Day close & Z report | yes | yes | yes |
| Suppliers & reorder | no | no | yes |
| Stock & recipe costing | no | no | yes |
| AI supplier bill extraction | no | no | yes |
| Menu profit engineering | no | no | yes |

### Staff

| Feature | Starter | Operations | Pro |
| --- | --- | --- | --- |
| Staff clock-in & presence | no | no | yes |
| Schedule & time-off | no | no | yes |
| Timesheet (hours) | no | no | yes |
| Payroll (wage × hours) | no | no | yes |

### Analytics

| Feature | Starter | Operations | Pro |
| --- | --- | --- | --- |
| Basic analytics | yes | yes | yes |
| Full analytics | no | yes | yes |
| Advanced analytics (daypart/trends) | no | no | yes |
| Guest CRM | no | no | yes |

### Business

| Feature | Starter | Operations | Pro |
| --- | --- | --- | --- |
| Loyalty stamp card | yes | yes | yes |
| AI morning & evening briefings | no | yes | yes |
| White-label (your brand, not ours) | no | yes | yes |
| Multi-venue | no | no | yes |
| Priority support | no | no | yes |

## Things aimaitred deliberately does not do

- It does not take a cut of guest payments. There is no platform commission on what a
  guest pays the venue, at any plan level.
- It does not hold guest money. Card payments settle to the venue's own payment terminal.
- It does not require guests to register, download an app, or create an account.
- It does not require new hardware.
- It does not machine-translate allergen names.